TERMS
We offer a 100% guarantee that the item is as described!
We'll always do our best to provide as many quality pictures as bidders need, but if you do need more, do not hesitate to ask.
Unless otherwise stated in the description, buyer assumes full responsibility for any type of activation, regulations, compatibility, software & drivers, etc.
International customers are welcome on most items. International customers are responsible for all customs, duties, and import fees.
PAYMENT
Payment must be made WITHIN 7 DAYS.
Accepted forms of payment are Paypal, certified check, or credit card over the phone. Call (801) 726-4408. We take VISA, MASTERCARD, AMERICAN EXPRESS, & DISCOVER.
SHIPPING
Continental US customers pay all crating, handling and shipping costs. Insurance is optional.
We strive to ship within three to five days after your payment arrives.
Freight items will be shipped at the discretion of our LTL pickup service and the size of LTL queue. Though our freight items are immediately ready for shipment, there are times when we will have other LTL loads queued in front of your shipment and there may be a shipment delay.
International shipping is provided through USPS. Also, via FedEX upon request.
We can expedite shipping. There is a 12:00pm MST cutoff time for Express Pickup.
RETURNS
Inspect all goods upon receipt and notify us within 48 hours and let us know if the item is damaged or in a condition otherwise described.
Items damaged in shipping are not included in the "100% as described" guarantee, and will be processed through shipping insurance claims. Please retain all damaged item packing material for insurance reasons.
Unless an item has been shipped by freight, there will be a full refund (including original shipping costs) on items that are not as described.
Return shipping costs are non-refundable for any reason. (including DOA, description mistakes, or shipping damage)
Items can only be returned with prior authorization. An RMA (return materials authorization) number most be obtained from us before you return any order. Unauthorized returns can not be honored and more than likely will be lost.
Any item(s) being returned must be packed completely, with all manuals, cables, accessories, software, etc.
Regardless of condition, all products must be packaged appropriately so as not to incur physical damage during return shipping. Damaged item(s) will be returned to customer with no refund.
